Shipping Policy

Shipping Information

Thank you for shopping at MaxDia Shop.

We strive to deliver your linen curtains quickly and securely. Please review our shipping policy below.

Order Processing Time

Orders are typically processed within 1-3 business days after payment is confirmed.

During peak seasons, holidays, or promotional events, processing times may be slightly extended.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

We currently offer shipping to the United States, Canada, United Kingdom, Europe, and Australia.

Estimated Delivery Time

• United States: 5-10 Business Days

• Canada: 5-10 Business Days

• United Kingdom: 5-10 Business Days

• Europe: 5-10 Business Days

• Australia: 5-10 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Free Shipping

We offer FREE standard shipping on all orders.

No additional shipping charges will be applied unless otherwise stated during checkout.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

Tracking information may take 24-72 hours to become active after shipment.

Custom-Made Curtains

Some linen curtains may be made according to the dimensions and specifications selected by the customer.

Custom-made orders may require additional production time before shipment.

Customs Duties & Taxes

International customers may be subject to import duties, taxes, or customs fees imposed by their local authorities.

These charges are the responsibility of the customer.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us immediately. We cannot guarantee modifications once an order has been processed.

Damaged or Lost Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of delivery.

Please include:

• Order Number

• Photos of the damaged item (if applicable)

• Photos of the packaging

Our support team will work with you to resolve the issue promptly.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: maxdiashopservice@gmail.com

Business Hours:
Monday - Friday
9:00 AM - 6:00 PM (GMT+8)